Mydex has focused on providing an easy to access, easy to use platform that offers a pay as you go approach to take up to make cost of entry low and aligned to the benefits that are delivered through its use.  summarised below is the core tariffs for the platform

Individuals have free access and use

Mydex provides the personal data service to individuals free of charge with:

  • No hidden clauses;
  • No data rights for Mydex;
  • No access to their data without their express permission

Organisations pay fees in three ways

Our charges are made to organisations connecting to the platform. The emphasis is on a pay-as-you-go approach so that costs are aligned to usage and value gained.

1. Connection fees payable to initiate services

For organisations connecting to the platform to make use of one or more of the services we provide Mydex charge as follows:

  • A one-time connection fee of £10,000 per system (application or service) connected to the platform;
  • A one-time connection fee per individual of £0.15p that they connect to across the platform. This connection fee is payable only once per individual regardless of the number of systems they may use or connect to within the organisation. These individual connection fees are purchased in minimum blocks of 2,000 individuals (£300).

The connection fee covers first year support services to the organisation. All connection fees are invoiced in advance and subject to payment before live service can commence.

2. Annual support fees to ensure sustainability

From the anniversary of the first year Mydex charge an annual support fee of 25% of the aggregate of all connection fees paid across systems and individuals. This is designed to ensure sustainability of service and provide for support to organisations. Support fees are invoiced annually in advance at the start of the support period.

3. Transaction fees

Mydex makes no charge for the volume of data transactions across the platform this is covered by the annual support fees.  However if an organisation makes a charge to an individual for a service (e.g. a fee for use of an app or a subscription fee for access to information or a service) or pays an individual for access to information under a data sharing agreement Mydex will charge the organisation a transaction fee totalling 4% of the value of the transaction.

Discounts available for volume

We offer a discount on system and individual connection fees if purchased in volume.

Annual support fees are chargeable at standard rate regardless of discount of connection fees.

Systems connection fee discount for bulk purchase

Discount Number of systems
10% Two
12% Three
16% Four
20% Five
24% Six
28% Seven
32% Eight
36% Nine
40% Ten or more

Individual connection fee discount for bulk purchase

As the volume of individuals connecting to an organisation increases and you purchase in bulk the discount levels per connection fee increase.


Number of Individuals

Fee per individual


1 to 99,999



100,000 to 199,999



<200,000 to 299,999



300,000 to 399,999



400,000 to 499,999



500,000 and above



VAT and payment terms

All prices quoted are exclusive of VAT at the prevailing rate.

Invoices are payable within 30 days of submission or prior to live service connection in relation to connection fees.  

Invoices are raised monthly in arrears for additional connection fees once live on the platform.  Annual support fees are invoiced annually in advance upon the anniversary of initial connection